Hear what our customers have to say
Just a short note to express my complete satisfaction and unqualified endorsement of the extensive / comprehensive brokerage service and performance of Waratah Insurance Brokers (Waratah) with regard to our domestic and international business insurance needs.
Woodmark has been a client of Waratah Insurance Brokers for the past 12 years. During this period Waratah have extended prompt and professional service to Woodmark's Insurance requirements. Woodmark are furniture manufacturers, our manufacturing processes are considered to be in the high risk area due to the materials and machinery we use, as our insurance broker, Waratah have never considered this as an obstacle when finding the correct cover for our requirements.
Over the many years we have used your company as Brokers, we have been very happy with the service and the timely manner in which we have been provided with information and quotations. I would have no hesitation in recommending your company to other firms.
Here is a short note to express my complete satisfaction with the performance of your company.
Waratah Insurance Brokers have been looking after our Business Insurance requirements since 1992.
After 100 years of being in business you have a feel for what keeps you at the top of your game and what it is that keep customers coming back time and time again.
We would not have achieved that milestone without Professional, Trustworthy Suppliers who have the same attitude and belief in Invincible Customer Service.
Brett and his staff at Waratah have been our brokers for many years. We especially appreciate the personal attention they give to our business. Any claim matters are handled with ease by the knowledgeable staff. Financially they have saved us plenty. They are excellent at shopping around for the best premiums, and always ensure that our cover is adequate. When renewal time comes around they provide various alternatives and payment options. We can’t speak too highly of the personal rapport which they have built up over the years. Since the implementation of the Waratah Golf Day we have met all the staff personally and have had plenty of fun with them on the golf course and over lunch. Waratah are committed to providing the best support in their industry and we are pleased to be their client.
Paul & Sue Goble
I have worked with Waratah Insurance Brokers Pty Ltd since 2005 in my capacity as Senior Manger HR & Administration while employed with Wartsila Australia Pty Ltd. Wärtsilä is a global leader in complete lifecycle power solutions for the marine and energy markets. By emphasising technological innovation and total efficiency, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers. In 2010, Wärtsilä’s net sales totalled EUR 4.6 billion with more than 17,500 employees. The company has operations in 160 locations in 70 countries around the world. Wärtsilä is listed on the NASDAQ OMX Helsinki, Finland. Waratah has managed the vast majority of our business insurance needs across multiple Australian and New Zealand locations. I have found all their employees to be very helpful, knowable and efficient in managing our insurance needs including any claims. Waratah has been active in managing our ongoing insurance needs with regular reviews and assessments of our business insurance risks. I would not hesitate to refer Waratah to any company looking to engage an insurance broker. Andrew Segula
The Vietnamese Community in NSW has engaged WIB as its broker for a number of years. We found that WIB’s services are very friendly, prompt, dedicated, reliable and of high professional standards. The most impressive aspect of WIB’s services is that WIB thoroughly understands the wide range of our community’s activities and our specific needs. From that understanding, WIB has always made the best efforts to find and offer the most competitive and suitable insurance quotations & policies to suit our needs. Congratulations to WIB. Hien Le
I’ve been very impressed with the consistently high level of service that I get from Waratah Insurance Brokers. Simon always has the answers to any questions I might have and always responds to my enquiries in a timely manner. Whenever I need any policy adjustments made, these are always done quickly and easily. I especially appreciate all the help he gives me at policy renewal time… those insurance forms can be a nightmare, but the process is always painless with Waratah! Santina King
Despite having been generally very pleased with our incumbent insurance broker, in 2007 during a review of all major Company contracts, we gave Waratah an opportunity to tender on our insurance requirements. While Waratah won this tender, consideration of a change from the high level of service we had been receiving was making us nervous. We finally decided to give the change a go and I now look back and wonder what all the fuss was about. I am pleased to say that not only have our premiums been reduced but the level of service we receive from our broker has actually increased. Michael Sidgreaves
We would like to take this opportunity to thank all the staff at Waratah for the continued excellent service provided to our company. Our company has always received the most efficient and prompt responses and there is a genuine feeling that everything is done with the best interests of Townsend Group at heart. Simon Probets, in particular, always makes himself available to answer our questions and thoroughly researches the most cost effective and commercially suitable solution for our insurance needs. We would have no hesitation in recommending you, Waratah Insurance Brokers, to companies looking for a personalised, efficient solution to their insurance requirements. Daila Jansons
Waratah Insurance Brokers has been providing their services to us since we took over the family business in 2005. Brett and Meena have always been helpful and courteous. They are prompt in their responses to issues as and when they arise, and no request appears to be much trouble. Their assistance and help to navigate our way through an insurance claim we made resulting from a fire on our premises several years ago was invaluable and much appreciated. Each year upon renewal of our insurance policies, they take the time to personally discuss our business issues to ensure we are offered the most appropriate coverage for the work which we do. We look forward to continuing our association with Waratah Insurance Brokers. Robyn Hayward
Pet Pacific has been using the services and advice of Waratah Insurance Brokers since 1999. That in itself should be testament to our relationship and trust in their guidance and service levels which have to date never let us down. Each anniversary we have a meeting with the company and discuss options, values, assets and have a close look at all our company Insurances. The warehouse is inspected by nominated Insurance companies to ensure we have maintained our highly prized accreditation for OH & S which we have now held for many years. Our relationship with Waratah is truly an extension of our own business and the level of service has been faultless with any claims processed very quickly and efficiently. When we need advice it is provided without any delay and any of our staff can communicate with the staff at Waratah. Should any further recommendation be sought, please feel free to contact the undersigned. Peter Chasak
I wish to take this opportunity on the sale of our business to commend all of the staff, past and present during our 20 year association with Waratah Insurance Brokers, on the high level of service provided to our various companies over the years. Both Brett and I have found dealing with the staff at Waratah to be very professional and straightforward. Recommendations made to us over the years by Waratah staff have proven to be sound recommendations. Any claims which were made were dealt with in the very fast manner and with little fuss. I like to think that over the years we have formed friendships with the Waratah staff and would not hesitate in the future to carry on business with them again. We wish the Directors and Staff of Waratah Insurance Brokers continued success in the future.Brett & Christine Morris |
Waratah Insurance Brokers Pty LtdAFS Licence No. 240670 A.B.N. 38 003 461 854
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Ph: (02) 9796 4329 |
“Insurance is peace of mind...”
